Will you guys be selling other brands or sneakers?
As of now, this online store is strictly for our PremiumGoods branded products.
COVID-19 update; to help our customers, we are selling all of our in store products online.
Returns and Exchanges?
We do not accept returns for refunds, credits, or exchanges. All sales are final.
Please make sure that you have carefully reviewed all information in your order prior to finalizing
your purchase, including your billing and shipping address, email, and phone number.
If a mistake was made on our behalf we will fix it, within a timely manner once notified.
PremiumGoods does not allow cancellations once the order has been placed. All orders are final
and cannot be changed after submission. We do our best to ship out orders within a week.
In the event that one's order has not shipped within a week, you may reach out to customer service to
request a cancellation.
All orders take 2-4 business days to process, and will be shipped out the next following business day.
Orders placed on Fridays after 3pm will begin processing on the following Monday.
We do no ship Saturdays and Sundays. Please be aware before planning a purchase.
Tracking number will automatically email.
What shipping carrier do you use?
AT THE MOMENT ALL ORDERS ARE INCLUDING SIGNATURE CONFIRMATION TO ENSURE
THAT ORDERS ARE BEING DELIVER TO THE CORRECT PERSON.
We ship all orders via US Post Office. We do not use any other shipping carrier.
Orders are shipped USPS 1st class of priority. Please allow 2-4 business days
to process your order, plus an additional 3-5 days for order delivery.
Delivery time may vary, times do not include Sundays, or holidays.
We currently ship worldwide.
Our in-store gift cards will not be accepted online
We accept Visa, MasterCard, Discover credit/debit cards via PayPal,
but a PayPal account is not needed to check out with PayPal.
curbside pick up is available 11:00am to 6:00pm,
Monday thru Saturday.
place your order online, and you will receive a pickup notification (via email/text)
within 24 hours that your order is ready.
*please wait for notification before coming to the store*
as you arrive to the store, give us a call at (713.523.8825)
and you will be given futher instructions.
please have your ID and order number ready.
If there are any delays with orders we will contact you thru phone or email.
ALL ORDERS OVER $500 WILL HAVE TO PROVIDE
A COPY OF ID AND CREDIT CARD INFORMATION.
REGARDLESS IF IT IS ONLY (1) ORDER OF $500 AND/OR MULTIPLE
ORDERS MADE IN SHORT AMOUNT OF TIME TOTAL OVER THE AMOUNT OF $500.